Shipping policy

Processing Time All items are made to order. Orders typically take 1–3 business days to produce before shipping.

Shipping: We off free shipping on all US orders. Once your order ships, estimated delivery time is 4-8 business days.

Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Tracking You'll receive a tracking number by email once your order has shipped. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at hello@shopthequeen.shop with your order number and we'll do our best to help resolve it.

Questions? Contact us at hello@shopthequeen.shop or call (309) 863-5491 — we typically respond within 1–2 business days.